We operate a ‘no wrong door’ policy for CAMHS referrals, so we take responsibility for ensuring that your referral reaches the most appropriate CAMHS service
Referral for child/young person received by CAMHS
Parent/ carer or young person will be contacted within 48hrs by the service they have been referred to, to check they are aware of the referral and to let them know that it is being reviewed to make sure this is the most appropriate service to meet their needs.
The referral will be reviewed by a qualified clinician or group of clinicians who will decide whether their service can best meet the individual’s needs. If necessary, the parent/carer, young person or referrer may be contacted to gather more information to inform this process. At this point the referral may be passed on to a more appropriate service within City and Hackney CAMHS.
Each service aims to assess individuals within 5 weeks of receiving their referral. After speaking to the child, young person and their family/ carer, and establishing what kind of support would help them with their difficulties, the service will allocate them to the appropriate waitlist for therapy.